Fudgerrific - Frequently Asked Questions
Below are questions often asked by our customers. If you have any additional questions, do not hesitate to contact us and we will happily answer them.
What ingredients are in your products? - A detailed ingredient list is given for each product in our shop. Most products contain milk (and/or milk products), sugar and the flavouring ingredients. We locally source ingredients were possible and try to purchase all ingredients on an ethical basis. All our products are produced in the same kitchen and may contain traces of nut and/or gluten.
How long will it keep? - All our fudge is labelled with a best before date. Fudge generally does not 'go off' (unless kept in hot and wet/humid conditions), but may harden and loose some flavour. We recommend our Fudge is consumed within 4/5 weeks of purchase. Fudge will freeze - wrap it first in cling film to remove as much air as possible and then fully thaw back to room temperature before removing the film (to prevent condensation making the fudge soft/sticky).
How much does delivery cost? - Delivery anywhere in the UK is £4.30, regardless of the order size. All our deliveries are first class and tracked or signed for.
Where do you deliver to? - We deliver mainly in the UK. If you are outside of the UK and want to order our products, please contact us for carriage prices/details. Note. Some countries have import restrictions on foodstuffs and this may prohibit you from buying internationally.
How long will delivery take? - All our products are freshly made and, if we are out of stock, it may be several days before a fresh batch of your particular flavour is ready to ship. We send all shipments first class, so you should receive your goods normally within a week.
What is your refund policy? - We aim to make our fudge to the highest standards and get it to you in top condition. In the event that our products do not meet you expectations, please contact us and we will replace or refund the cost of purchase where appropriate.
Do you cater for special occasions? - Yes. We can supply favours or petit Fours, set up a 'sweet stall' or even give talks, demonstrations or fudge making classes. We can even create new flavours to your specific tastes. Contact us with your ideas or requirements.
Do you sell wholesale fudge? - Yes. Contact us to discuss you needs and what we can do for you. We can provide fudge loose, boxed, shaped, bagged etc